Planned, implemented and managed ergonomics assessment and training of over 600 staff across two states in Australia. This project involved initial consultation with senior management to identify key issues and requirements. Cultural and organisational factors were identified and a systematic approach to ergonomics was implemented. This approach involved designing an online assessment and training package with the aim of assessing and minimising the risk of injury to all office based staff. Rolled out annually for the last 3 years, the system is used to highlight potential risks for injury, identify trends and provide continual improvement to policies and procedures. The program has resulted in a significant reduction of injuries and Workcover claims over the last three years. The program has now become an integral component of Credit Suisse’s policies and procedures.